IKEA urges customers who have HYBY and or LOCK ceiling lamps to immediately remove the ceiling lamps, and return them to any IKEA store for a full refund. Proof of purchase (receipt) is not required to receive a full refund.
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IKEA identified and recalled two ceriling lamps with potential falling hazard. (IKEA/LEDinside)
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IKEA takes product safety very seriously. All our products are tested to and comply with applicable testing standards and legislation.
IKEA has identified a potential risk during installation process (not clicking the clip in place might cause tension to the shade) and that the material of the clip may break causing the glass shade to fall posing risk of laceration injury. In order to safeguard customers and avoid further incidents we are recalling the products for a full refund.
IKEA Canada and IKEA US each have received two reports of the HYBY and one LOCK ceiling lamp falling or shattering, with no reported injuries.
Approximately 22, 261 HYBY and 405, 317 LOCK ceiling lamps have been sold at IKEA stores across Canada and online at www.ikea.ca. Approximately 840, 000 HYBY and LOCK ceiling lamps have been sold at IKEA stores across the United States and online at www.ikea.com.
The HYBY ceiling lamp was sold October 2012 to January 2016, LOCK ceiling lamp was sold November 2002 to January 2016.
Proof of purchase (receipt) is not required for a full refund. For more information, please visit www.IKEA-usa.com or contact IKEA.