Signify launched its “interact Hospitality” system which provides smart management and services to hotels and guests. Swissôtel The Stamford in Singapore has become the first hotel to commercially implement the system and to provide smart services to its guests.

This hotel room management system is designed with the concept of IoT (Internet of Thing), featuring autonomous lighting once the guests enter the room and an easy access to request for various services such as laundry and catering. The system from Signify can be connected with other systems at hotels with its open Application Program Interface, enabling hotel staffs to access real-time information and improve the efficiency of hotel operation.

Another key feature of Interact Hospitality is energy saving. By using data from occupancy sensors located in guest rooms and information from Property Management systems, Interact Hospitality can automatically turn down systems – including HVAC and lighting – when rooms are unoccupied. This allows managers to reduce electricity bills while ensuring rooms match guest preferences.

Jella Segers, Global Lead Interact Hospitality at Signify, said: “With Interact Hospitality, we offer a fully-integrated smart room system that helps a hotel improve its operational efficiency while enhancing the guest experience. For example, we know that around 35% of hotel guests leave a light on in the bathroom during the night to orientate themselves when waking up in a new environment. This may affect sleep quality and prevent deep sleep. With our new room management system, low level night lights come on automatically when a person steps out of bed, so as not to wake them fully or disturb others in the room.”

Interact Hospitality system will be installed in Swissôtel The Stamford in its 1261 guest rooms when the hotel completes the renovation project by the end of 2018.